Say hello to a seamless customer experience in insurance

A beautifully designed digital insurance experience for customers, sales, service and claims representatives that delivers results.

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A preview of the MedUNIQA mobile app - home screen

Tech savvy customers want information that’s personalized & contextual.

Аvailable on demand on and on every device.

They want transparency, and above all, connection. Despark helps property & casualty and health insurers embrace a customer-centric mindset and deliver engaging experiences across every channel.

Insurance made easy for your customers

Develop a seamless digital experience that meets the needs of both policyholders and agents. We can help you:

Accelerate new policy sign-ups

Increase the number of new clients with a digital-only registration

Onboard new customers with ease

Simplify the onboarding process in a few easy steps

Create a memorable user experience

Make best use of UX principles to attract and hold user attention

Open up new revenue streams

Up-sell and cross-sell your services entirely online

What we do

We partner with insurers and insurtechs to create meaningful impact and compelling experiences that deliver results. We excel in custom mobile, web, and cloud platform design and development, and our design process is flexible enough to fit the needs of your team and your business.

Our expertise

Consulting & Strategy
  • UX/UI audit
  • Technical architecture audit
  • Ideation
  • Prototyping
Discovery & Design
  • Product & user research
  • Competitive benchmarking
  • Creative design
  • UX/UI Design
  • Technical architecture design
  • User Testing
Web & Mobile app development
  • Web development
  • Mobile development
  • Back-end development
  • DevOps
  • Manual & automated testing
  • Monitoring & maintenance

Client success story

Many policyholders were not making the best use of the MedUNIQA app’s features, as it was not receiving the expected engagement.

We conducted a UX/UI audit to understand what was causing user friction and redesigned the entire user journey into a more intuitive experience.

We simplified the registration process, made it quick and easy to book medical appointments, improved the navigation, and created a new look and feel that’s more welcoming and comforting. With the refreshed design, UNIQA expects to double its current users.

Read the case study
Illustration of a doctor and a phone screen, symbolising remote doctor consultations